I cannot say enough positive things about my experience with Jenn. The best part of her service outside of the amazeballs head massage she gave while washing my hair was the time she spent with me before we got started. She had me fill out a quick questionnaire and listened to me as I talked about the problems I have been having and what I wanted. She fixed my atrocious color issues! I am so happy with the end result!! Go see her, you will not be disappointed!!!!